Keep yourself on the loop and stay updated

 Podcast Series: Conversations with Industry Leaders

Explore our collection of expert podcast appearances featuring thought-provoking conversations with industry leaders.

Made In Payments Podcast Episodes
Women in Payments Series

Write your awesome label here.

 

Interview with Titilola Shogaolu (CEO, IFIS)

As the Divisional CEO of Interswitch Financial Inclusion Services Limited (IFIS), Titilola is on a mission to bridge financial gaps, empower entrepreneurs, and drive financial inclusion across Nigeria. In this episode, she takes us through her inspiring career journey, shares a powerful message on the importance of resilience, having a can-do spirit, and leading with purpose in the evolving payments landscape.

 

Interview with Kemi Okusanya (CEO, HydrogenPay)

 Kemi Okusanya, a dynamic leader and executive in Africa’s payments ecosystem, as she shares her exciting journey through the payments landscape and insights on what it truly takes to lead as a woman in fintech. As the Chief Executive Officer of Hydrogen, Kemi brings a wealth of experience from her previous roles at Visa, MoneyGram International, and Zenith Bank plc. From mindset to mentorship, grit to growth—what exactly makes up the DNA of a woman in leadership?

 

Celestina Appeal (Head, E-Business, Zenith Bank)

Celestina Appeal, Head of Card Business and E-Business Operations at Zenith Bank Plc and former Chairman of the Committee of E-Banking Industry Heads (CeBIH). They unpacked how women can rise into leadership while navigating their personal journeys —business, marriage, family and everything in between. Celestina shares how trust, not titles, builds high-performing teams and inclusive workplaces. She may just be the only leader whose reports once informed her of a job interview elsewhere.

 

Interview with Eduofon Japhet (MD, HabariPay)

Eduofon shared how she pivoted into the payments industry and steadily rose into leadership. Her story is a powerful reminder that growth happens when you intentionally stretch beyond your role. Taking on new challenges, even those outside your scope, builds the versatility leadership demands. With this Women's Edition, we hope more women are inspired to take full ownership of their careers and lives — because YES, you CAN do it all. And to anyone considering a career shift, this is proof that it's 100% possible.

In The Know
Podcast Episodes

Real Conversations For B2B Payments Pros

Write your awesome label here.

 

When Payments Meet Lending: A Fintech Reality Check?

What happens when Gen Z doesn’t trust traditional lenders, and AI starts making credit decisions? In this episode, George Boot (Nomupay) sits down with Grant Evans (Nomupay) and Sam Goodacre (Lenvi) to unpack the radical changes in digital lending, AI adoption, and how Gen Z is reshaping the future of borrowing. From the rise of the “Bank of Mum & Dad” to embedded finance trends you can’t ignore in 2025. This is the conversation lenders didn’t know they needed, but absolutely do.

 

The Hidden Costs of Payments: What Merchants Need to Know

In this episode, we sit down with Justin Hanna (Head of Direct Sales) and Grant Evans (Head of Partnerships) to break down the hidden costs of FX fees in merchant acquiring, the impact of transaction acceptance rates, and why education is the real game-changer in payments.We also dive into the rise of QR codes in restaurants, the shift away from a race-to-the-bottom on pricing, and what the future of payments platforms could look like. It’s a no-fluff conversation on what merchants need to know to stay ahead.

 

Why Legacy Providers Are Struggling & AI is Taking Over

The payments industry is evolving fast, prop firms are on the rise, AI is reshaping transactions, and cross-border payments are more complex than ever. Judith and George share insights on the trends driving change, the power of data in payments, and why strong relationships still matter in sales. If you’re in fintech, this is a conversation you don’t want to miss.

 

What Nobody Tells You About Scalling Payments

Ever wondered why payments get so complicated as businesses grow? In this episode, and from chat about the messy world of payouts, why platforms outgrow solutions, the hidden costs that kill margins, and how local partnerships make all the difference.

Mr. Open Banking
Podcast Episodes

Open banking is forever changing how we interact with our money.

Write your awesome label here.

 

The Data Sharing Economy

Open banking puts individuals in control of their data - deciding who can access it, for what purpose, and for how long. Instead of data being locked away or shared without consent, users can choose to use, trade, or protect it on their terms. In this episode, Eyal speaks with fintech leader Ghela Boskovich, Head of FData Europe and founder of FemTech Global, about how open banking enables people to benefit economically from their own data. They discuss the building blocks of this new data economy, how different countries are approaching it, and what a fairer digital future could look like.

 

Making Better Decisions

Open banking is built on the idea that giving consumers full transparency and control over their data will help them make better decisions. But is that really the case? Behavioral economics suggests otherwise - people don’t always act rationally, even with the right tools. In this episode, Eyal speaks with renowned behavioral economist Dan Ariely to explore how insights into human behavior can improve open banking. They discuss the roots of behavioral economics, the role of paternalism, and how concepts like friction and motivation can help create financial services that truly benefit users.

 

Embedded Finance

Imagine a world where financial services are no longer separate, daunting entities but seamlessly integrated into the digital experiences you know and love. A world where buying a car, booking a trip, or even grabbing a coffee means having instant access to personalized financing options, secure payments, and innovative insurance solutions. This is Embedded Finance: an omnipresent, invisible hand guiding your financial decisions with unprecedented ease and intelligence, so that financial services are always there when you need them, and fade into the background when you don’t. In this episode, Eyal sits down with Simon Torrance, CEO and Founder of Embedded Finance & Insurance Strategies, to discuss how open banking, paired with real-time payments and agentic A.I., will help fill the gap between financial needs and financial services.

 

Digital Value

What defines the value of a thing? Is it a question of utility, aesthetics, rarity, emotional connection, or a combination of all these aspects? When it comes to digital assets, this question becomes even more complex, as evidenced by the rise and subsequent fall of NFTs. Beyond just digital, The continued evolution of Web3 and DeFi has now set the physical world and the digital world on a collision course, changing perceptions of ownership, trade and value. To dig deeper into the philosophical question of digital value and its impact on the physical world, Eyal turns to Bianca Lopes, economist, serial entrepreneur, and international speaker on the subjects of data, identity, fintech and crypto.

Marcia Klingensmith 
Instant Payments DECODED

Write your awesome label here.

 

Unlocking Payments Modernization with Form3

Ready to unlock the power of payments modernization? Join Marcia Klingensmith, the Instant Payments Maven, and Miriam Sheril, Head of Product at Form3, for an insightful discussion on how instant payments can transform your financial institution. In this episode of Instant Payments Decoded, we explore:
  • The most pressing challenges and opportunities in payments modernization
  • How Form3 empowers financial institutions to modernize their payment systems
  • Real-world examples of successful modernization journeys
  • Migrating from legacy systems to a cloud-native infrastructure
  • The role of ISO 20022 in data-rich payments
  • Unexpected benefits of instant payments
Don't miss out on this valuable conversation! Subscribe to the Instant Payments Maven channel for more insights on real-time payments and the future of finance.

 

Decoding Dodd-Frank 1033: Open Banking Arrives in the US Making Better Decisions

Open banking has arrived in the US! Join the Instant Payments Maven, Marcia Klingensmith, and leading experts Lori Burns, Chris Wilson, and Reuben Piryatinsky as they decode Dodd-Frank 1033 and explore its impact on consumers, businesses, and the financial industry. Learn about new use cases, monetization strategies, and the future of open banking in this insightful webcast, and how it relates to instant payments and payments modernization.

 

AI in Payments Modernization: How AI is Transforming Instant Payments & Fraud Prevention

AI is revolutionizing the payments industry! In this episode of Instant Payments Decoded, host Marcia Klingensmith, the Instant Payments Maven, is joined by AI and payments experts Dr. Angela Murphy (Payments Elsa) and Jacqueline Rinehart (AI Alchemist) to explore how artificial intelligence is shaping the future of instant payments. 
Key Topics Covered:
-Fraud Prevention: AI-driven risk management, fraud detection, and real-time transaction monitoring
-Reconciliation: How AI and ISO 20022 streamline accounts payable, receivables, and settlements
-Personalization: AI-powered customer experiences, smart recommendations, and financial inclusion
-Operational Efficiency: Automating workflows, reducing manual processes, and driving digital transformation

 

Cross-Border Rewired: Innovation, Transparency, and the Instant Payments Edge

In this episode of Instant Payments Decoded, we crack open the black box of cross-border payments-an area long plagued by opacity, high fees, and regulatory hurdles. But that's changing fast.
What You’ll Learn: How platforms like Veem and Acceleron are rebuilding trust with upfront FX, programmable escrow, and stablecoin rails. Real-world strategies to support small business, freelancer, and immigrant payment flows with speed and transparency. Why ISO 20022 and open APIs are driving the next evolution in global payment clarity. How smart contracts and wallet-based settlement are simplifying high-risk B2B and C2B payments.

Global Legal Law Firm
The Payments Experts Podcast

Write your awesome label here.

 

Mastering the Financial Frontier with Viktoria Soltesz | Moving Money (How Banks Think)

Come along with us as we work through the challenges of the financial world alongside Viktoria Soltesz, author and 2023 Businesswoman of the Year. Viktoria’s storied transition from a Cyprus accountant to a payment processing guru forms the crux of our enlightening dialogue, highlighting her seminal work, “Moving Money: How Banks Think.” Her expertise illuminates the inner details of compliance, the challenges faced by high-risk clients, and the pivotal role of law, accounting, and technology in the dynamic payment industry.

 

Countering Friendly Fraud: Legal Remedies for Chargeback Fraud | Disputed Transactions

If you’re a merchant and you want help with chargebacks, this episode is for you! Friendly fraud is anything but friendly for merchants. In this eye-opening discussion, expert payments attorneys Larry Haines and Bryce Van De Moere expose the growing epidemic of customers who receive goods or services, then fraudulently dispute legitimate charges with their credit card companies.  It’s chargebacks, baby – and they’re a growing problem.

 

Navigating Merchant Match Violations: When Banks Don’t Play By Their Own Rules

The payment processing industry harbors a troubling secret: merchants are being placed on MasterCard’s Match List for simply possessing inventory of newly prohibited products—even when they’ve never processed a payment for these items. This enforcement approach contradicts the very purpose of Match, which was designed to punish actual payment processing violations, not potential ones. During this eye-opening conversation with Chris Dryden, Bryce Van De Moere, and Jeremy Stock, our payments experts reveal how merchants who immediately comply with bank requests to remove prohibited products are still being matched weeks later without justification.

 

Navigating Merchant Processing Agreements: Uncovering Hidden Risks and Negotiation Tactics

Many merchants are completely unaware of the hidden traps in their processing agreements. The podcast unveils the often one-sided nature of merchant agreements and discusses essential strategies for protecting against unfair practices in the industry.Join in this lively discussion between attorneys Christopher Dryden and Bryce Van De Moere of Global Legal Law Firm.